Support That Keeps
Retail Moving

Whether you're onboarding, resolving an issue, or scaling operations, Trublu support is structured to guide you quickly and clearly - without disrupting your business.

Helpful resources

Trublu is easy to use and quick to get started with. However, if you need any help setting up the system or would like an expert session, here are some useful resources.

 Trublu Jumpstart

Documentation

Access comprehensive documentation designed to help you understand, configure, and manage every aspect of the platform. Browse detailed guides, feature explanations, setup instructions.

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Online training

Online Tutorial

Learn through easy-to-follow online tutorials that guide you step by step. From getting started and mastering key features to exploring advanced functionality, our tutorials provide practical examples.

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Popular Support Topics

Help articles covering the most common tasks.

  • Process refunds & split payments.
  • Fix inventory mismatches.
  • Manage staff roles & permissions.
  • Handle online orders & returns.
  • Daily sales & reconciliation reports.
  • Product imports & bulk updates.
  • Understanding daily sales and reconciliation reports.

Talk to a Trublu Specialist

When self-service isn’t enough, our support team is ready to help.

Email Email support with guaranteed response times.
Live Live assistance during support hours.
Guided Guided walkthroughs for complex issues.
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